Frequently Asked Questions

1. What types of products do you offer?

We offer a curated selection of baby essentials, including adorable outfits, cozy accessories, and family matching collections. Our products are carefully chosen to ensure both style and safety for your little ones.

2. How do I place an order?

Simply browse our collections, add your desired items to the shopping cart, and proceed to our secure checkout. The process is straightforward and designed for a seamless shopping experience.

3. What payment methods are accepted?

We accept major credit cards, debit cards, and PayPal, ensuring a safe and convenient checkout for every customer.

4. What is your shipping policy?

Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international shipping times may vary. Once your order ships, you'll receive an email with tracking information so you can follow its journey.

5. How do I track my order?

After your order is shipped, we send a confirmation email with tracking details. You can use the provided link to monitor your order’s status in real time.

6. What is your return policy?

We offer a 30-day return policy on most items. To be eligible for a return, items must be unused and in their original condition. Please review our Refund & Return Policy page for detailed instructions and any exceptions.

7. Are your products safe for my baby?

Yes, safety is our top priority. All our products meet high safety standards and are made with baby-friendly materials. We strive to ensure every item is both stylish and secure for your little one.

8. Do you offer family matching options?

Absolutely! Our family matching collection is designed to offer coordinated, stylish outfits for every family member, making those special moments even more memorable.

9. How can I contact customer support?

If you have any questions or need assistance, please email us at hello@bubsnbibs.com. Our dedicated customer support team is always ready to help.

10. Can I find care instructions for the products?

Yes, detailed care instructions are provided on each product page to help you keep your items looking great for years to come.